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Market Expansion Specialist

Remote

3-5 Years

Research new regions and industries, validate demand with real customers and build the launch plans that take Synthora into its next markets.

Job Description

You'll lead the research and planning behind every new market Synthora enters. This role combines market sizing, customer interviews and hands-on launch work, so you'll move easily between spreadsheets and real conversations. Working with sales, marketing and regional experts, you'll validate demand, shape our go-to-market approach and help bring AI agent automation to teams in new regions.

Responsibilities

  • Size new markets and rank opportunities by demand and fit.

  • Interview prospects and partners to validate real customer needs.

  • Research competitors, pricing and regulations in each target region.

  • Write launch plans with sales, marketing and customer success.

  • Localise messaging and materials with regional experts and translators.

  • Build local partner and channel shortlists for each new market.

  • Set launch goals and track early pipeline and adoption results.

  • Report findings and recommendations to leadership every quarter.

  • Document a repeatable expansion playbook for future launches.

Requirements

  • 3-5 years in strategy or market research

  • Experience launching a product in a new region

  • Strong quantitative and writing skills

  • Confident customer interviewing

  • Comfort working independently

  • Ability to influence across teams

  • A second language is a plus

  • Interest in AI and automation

  • Willingness to travel occasionally

What We Offer

  • Remote-first team with flexible hours

  • Competitive salary and stock options

  • Private health, dental and vision cover

  • 25 days of paid time off plus holidays

  • Yearly learning and conference budget

  • Travel budget for market research

  • Home office setup allowance

  • Twice-yearly team offsites

  • Room to grow into regional leadership

Employment type

Full time

Working days

Mon - Fri

Salary

70,000-95,000 USD

Roles

Other Job Roles

FAQ

Frequently Asked Questions

Straight answers to the questions teams ask before putting AI agents into production.

Yes. Plans change instantly from your workspace settings. Upgrades are prorated for the rest of the billing cycle, and downgrades take effect at your next renewal with no lost data.

Every agent has a ranked list of models. If the primary model times out, hits a rate limit or returns an error, Synthora retries the request on the next model within milliseconds, so your workflow keeps running.

Yes. Models are configured in the Synthora dashboard, not in your codebase. Change the provider or version for any agent and the new routing goes live on the very next request.

The SDK adds only a few milliseconds per call. Requests go to the nearest edge region, and caching, retries and logging run in the background so they never block a response.

Enterprise plans can run the orchestration layer inside your own cloud or VPC. Prompts and data never leave your infrastructure, and you keep the same dashboard and analytics.

All data is encrypted in transit and at rest, access is managed with role-based permissions, and your prompts and outputs are never used to train models. SOC 2 Type II reports are available on request.

Yes. Plans change instantly from your workspace settings. Upgrades are prorated for the rest of the billing cycle, and downgrades take effect at your next renewal with no lost data.

Every agent has a ranked list of models. If the primary model times out, hits a rate limit or returns an error, Synthora retries the request on the next model within milliseconds, so your workflow keeps running.

Yes. Models are configured in the Synthora dashboard, not in your codebase. Change the provider or version for any agent and the new routing goes live on the very next request.

The SDK adds only a few milliseconds per call. Requests go to the nearest edge region, and caching, retries and logging run in the background so they never block a response.

Enterprise plans can run the orchestration layer inside your own cloud or VPC. Prompts and data never leave your infrastructure, and you keep the same dashboard and analytics.

All data is encrypted in transit and at rest, access is managed with role-based permissions, and your prompts and outputs are never used to train models. SOC 2 Type II reports are available on request.

Unleash The Power Of Efficiency Business

Join leading enterprises using Synthora to scale operations, reduce costs, and deliver results faster than ever before.

Unleash The Power Of Efficiency Business

Join leading enterprises using Synthora to scale operations, reduce costs, and deliver results faster than ever before.

Unleash The Power Of Efficiency Business

Join leading enterprises using Synthora to scale operations, reduce costs, and deliver results faster than ever before.

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